If you can't find certain groceries in our store, use #MyListExtra. Chat your extra list order to us on WhatsApp. We'll fetch these items from local markets at prevailing rates, charging only a nominal service fee based on the value of the items. This service is exclusive to trusted customers to ensure no rejection of market-bought items.

Yes, we offer subscription packages where a set number of food items, like a basket of Irish potatoes and a crate of eggs, are delivered periodically, for example, every 10 days. These subscriptions offer discounted delivery costs and potentially discounted item prices, enhancing customer loyalty which may lead to future bonuses.

We usually offer same-day delivery for orders placed before 4 PM. Delivery charges, calculated at checkout based on your location, ensure fair and accurate pricing. For detailed information on delivery times and charges, please refer to our 'Shipping Policy'

Yes, upon request, we can make special delivery arrangements outside Abuja. Contact us for more details.

Yes, for long-time trusted customers, we offer Pay on Delivery and Pay Later options, with a maximum period of 4 weeks.

We accept credit/debit cards, bank transfers, mobile payments, Pay on Delivery, and Pay Later for eligible customers.

To know the status of your order, please contact us directly. We'll provide you with the latest updates on your order's progress.

Reach us at bigpotatonigeria@gmail.com, WhatsApp +2349052057080, or Instagram @bigpotato.grocery. Visit us at our shop in Abuja for in-person queries.

We periodically offer discounts and loyalty rewards. Sign up for our newsletter or check our promotions page for current offers.

Returns and refunds are generally not accepted, except for special cases. Please see our 'Return and Refund Policy' under 'Shipping Policy' for exceptions.

Our CPG initiative focuses on high-quality, innovative food products, representing our commitment to quality and innovation.